Plans and usage
CueWee keeps it simple: pick a plan, process your songs, and everything that comes after (playing, exporting, sharing, and extending stems) is included. Songs are unlimited for normal, personal use, subject to our Fair Use Policy.
How it works
- Process as many songs as you need for normal, personal use. There is no song counter to watch.
- Reprocessing the same song costs nothing extra if the file is identical.
- Exporting, downloading, and sharing your songs is included.
- Extending stems with CueWee AI models is free. Some premium third party models use extend credits, at a rate of 1 credit per minute of song, per model.
- Click track and voice guide are always generated automatically for every song.
- Heavy, bulk, or commercial use is not part of normal personal use. See the Fair Use Policy.
Free trial
When you create a new account, you get 5 free songs to try the platform. We don't ask for a credit card for the trial. The trial is a one time allocation, not a monthly one.
Subscription plans
| Plan | Instruments | Sharing | Extend stems |
|---|---|---|---|
| Starter | 5 base: Vocals, Drums, Bass, Guitars, Piano | No | No |
| Pro | All available instruments | Up to 15 members | Yes |
Songs are unlimited on both plans for normal, personal use, subject to the Fair Use Policy.
The current price for each plan is shown on the Plans page in the app, in your local currency. See How to subscribe to a plan.
All paid plans include:
- Click track and voice guide generated automatically
- Automatic chord, key, and tempo detection
- Export to WAV (no quality loss) and MP3
- Mixdown, L/R, or individual stems (ZIP) export modes
- Section editor, custom cues, and tempo editing
- Synced lyrics generation
Free accounts can export up to 1 minute per song. A paid subscription unlocks full length exports.
Starter
Perfect for solo musicians who want to rehearse with click and guide. Includes the 5 base instruments: vocals, drums, bass, guitars, and piano.
Pro
Ideal for bands and worship leaders. Unlocks:
- All available instruments for separation (choirs, percussion, synthesizers, winds, strings, and more)
- Sharing with up to 15 members per song or playlist
- Extend Stems to add more instruments to songs you have already processed
Currency and payment
Prices are shown in US$ (USD), € (EUR), or R$ (BRL). CueWee detects your currency automatically from your location, and you can change it on your Profile.
Payments are handled by Stripe. You can pay by credit card in any currency. In Brazil you can also pay with PIX or Boleto. See How to subscribe to a plan.
Billing cadence
For now we offer monthly billing only. An annual plan with a discount is coming soon.
About the instruments
The Pro plan has access to all instruments available on the platform. The instrument list may be updated. We may add new separation models or remove rarely used models at CueWee's discretion.
Important: songs that have already been processed keep the instruments they were processed with. Changes to the available instrument list only affect future processing.
How much can I process?
Songs are unlimited for normal, personal use. There is no monthly song counter, and nothing needs to roll over, because there is nothing to count for everyday use.
Very heavy, bulk, or commercial use is not covered by normal personal use. It is handled under our Fair Use Policy, which compares usage to typical members and, in rare cases of excess use, may lead to limits after we reach out to you first.
Cancellation and renewal
- Your Subscription renews automatically at the end of each cycle.
- You can cancel at any time inside the app, in Manage Subscription. Cancellation takes effect at the end of the current cycle.
- After cancellation, your processed songs remain available for up to 90 days of grace period (no guarantee beyond that). To guarantee storage, keep your Subscription active.
See full details in Terms of Service, Renewal and Disputes and Storage and Retention.
Refunds and disputes
As a general rule, we do not guarantee refunds for fees already paid. Each case may be reviewed individually depending on the state of your billing cycle:
- Closed cycles: amounts paid for billing cycles that have already ended are not refunded, regardless of how much you used the Service during the period.
- Ongoing cycle: if the current cycle is still in progress, the review depends on your account usage within the cycle. Depending on the volume of songs processed and the time elapsed, a refund may be full, partial, or none, at CueWee's discretion.
If you believe you are entitled to a refund (duplicate charge, service failure, unresolved technical issue, or other exceptional situation), please contact contact@cuewee.app describing your situation. We review each request case by case.
⚠️ Before opening a dispute or chargeback with your card issuer, talk to us first. We can resolve most situations directly.
If you choose to challenge a charge through external channels, a bank chargeback, a card issuer dispute, or any other path that does not go through our direct support, your account will be immediately banned and all data deleted right away, with no 90 day grace period. See the details in Terms of Service §5.7.
Frequently asked questions
See answers to common questions on the FAQ page.